Property Manager Success Stories: Saving the day – just in the nick of time


We recently got an urgent request from a local property manager who had suddenly realized that one of the many strata properties they were responsible for had a two-year warranty date that was about to expire at the end of the month. However, that date just happened to land on a long weekend and would need to be submitted well ahead of time to meet the deadline.

This property manager was understandably stressed out by the situation and was searching for professional help from someone who has knowledge and experience with New Home Warranties. Luckily, we had already assisted them and others in that office with other buildings and complexes. The bottom line for them was: can you get this done in time?

Glenn was able to mobilize, put on his project manager’s hat and coordinate three necessary specialized trades people to meet at the strata property in one site visit and as soon as possible. Between them, they were able to collect all the data needed to write a warranty claim report, append the other trades’ reports and get these items in to all stakeholders before the end of the month and before the close of business before that long weekend.

We were just able to pull out all the stops in the nick of time and save the day by making this all come together in a matter of days before the end of that month.

Because they reached out to us, the property manager was able to solve this problem and relieve the stress of missing the warranty deadline and was able to enjoy some relaxing family time over the long weekend.

Recommendation

To avoid situations like the one above, we recommend you file the necessary paperwork to all stakeholders well before the deadline to do so, to ensure there are no problems in getting everything in on time.

However, if you also find yourself in such a sticky situation, do not hesitate to contact us to assist in efficiently getting you through this same situation on time and relieving your home-warranty stress and any other inspection or consulting needs.

About Glenn Duxbury

Duxbury & Associates Building Inspection and Consulting Ltd. has received the 2004 Douglas College Entrepreneur of the Year Award in the ‘Consulting’ category for persistence and pursuit of excellent service delivery to clients by providing very thorough and professional Inspection Reports and dedication to those involved in buying / selling / building / renovating and maintaining uncompromised customer focus.