Property Management Success Stories: A Close Call


Duxbury & Associates interacts with clients every day, many times saving them considerable time and lots of money through consultation about important things like new home-warranty expiration dates.

For Example

Last month, Duxbury & Associates got an urgent request from a local property manager who had suddenly realized that one of the many Strata properties they were responsible for had a 2-Year Warranty date that was about to expire at the end of March. However – that date landed over the Easter long weekend and would need to be submitted ahead of that.

This property manager was understandably stressed out by the situation and was searching for professional help from someone who has knowledge and experience with New Home Warranties. Luckily, we had already assisted that property manager and others in that office with other buildings and complexes. The real questions was, “can you do this?”

Glenn Duxbury was able to mobilize, put on his project-manager’s hat and coordinate up to 3 necessary specialized trades people to meet at the Strata property, as soon as possible and in one site visit. Between them, they were able to collect all the data needed to write a Warranty Claim Report, append the other Trades’ reports and get these items in to all stakeholders before the end of the month and before the close of business before the Easter long weekend, as the warranty expiry date happened to occur on April 1.

Duxbury & Associates were JUST able to pull out all the stops and save the day by making this all come together in a matter of days before the holiday at the end of that month. By contacting the professional home inspector/consultant, the property manager was able to solve this problem and relieve the stress of missing the warranty deadline, so as to be able to just enjoy their own family time.

Recommendation

Duxbury & Associates recommends you file the necessary paperwork to all stakeholders WELL BEFORE the deadline to do so, ideally, to insure there are no problems in getting everything in on time.

However, if you are in a sticky situation such as the one described above, do not hesitate to contact us to assist in efficiently getting you through this same situation on time and relieving your home-warranty stress.

Glenn Duxbury

About Glenn Duxbury

Duxbury & Associates Building Inspection and Consulting Ltd. has received the 2004 Douglas College Entrepreneur of the Year Award in the ‘Consulting’ category for persistence and pursuit of excellent service delivery to clients by providing very thorough and professional Inspection Reports and dedication to those involved in buying / selling / building / renovating and maintaining uncompromised customer focus.