Ask the Expert: Relieving the tension between a homeowner and their insurance provider

We were recently called by a client who needed to renew their insurance, but their insurance company asked for more information on their roof in order to proceed.

This request caught the client by surprise as they did not think the roof was very old. They decided to call Glenn to get a proper assessment of the situation.

In less than an hour after arriving at their home, Glenn carefully checked the roof assembly and was able to issue a letter of assurance that provided peace of mind for the owners, as well as the insurance company.

With regular routine maintenance, Glenn advised, the roof would last five more years until it reached the age of 20, which is more or less the standard age to replace.

If you have similar questions/worries about your roof, or have an insurance company asking the same, Glenn can look at your roof and determine how much life is left too. This takes the worry away from any insurance provider, which may otherwise be a barrier to renewal, and will help you sleep well at night. Glenn has helped numerous homeowners with insurance issues.

Who do you know who needs a good advocate?

Wise, routine maintenance will prolong the life of any roof, even the worst of them, and will really pay off for any owner.  All roofs should have a condition check performed twice a year, preferably at the end of winter and right after summer, when roofs have passed through the periods of most severe stress.

If you have any similar needs when it comes to insurance or any other questions about your home, contact us at Duxbury & Associates today!

About Glenn Duxbury

Duxbury & Associates Building Inspection and Consulting Ltd. has received the 2004 Douglas College Entrepreneur of the Year Award in the ‘Consulting’ category for persistence and pursuit of excellent service delivery to clients by providing very thorough and professional Inspection Reports and dedication to those involved in buying / selling / building / renovating and maintaining uncompromised customer focus.