CASE STUDY: The “Not-So Good” New Home

Saved in the Nick of Time…

Our team was recently called out to inspect a series of new homes. We noticed ‎an alarming trend of bad workmanship on each building. How strange all these ‎new buildings would have similar issues with the building envelope (exterior)? ‎

The bad workmanship included an improper rain screen assembly exterior ‎finish, which was a Code violation and also serious defects in the roof flashings. ‎Our report concluded it was only a matter of time before these homes would ‎experience serious water damage. In time, these home owners would have ‎rain seeping into their walls and pouring down onto their heads – last thing ‎you would expect from “brand new”, right?

Having noticed a striking similarity with all these buildings, we traced the poor ‎workmanship to one single contractor. This contractor had been cutting ‎corners for years and didn’t seem to be concerned at all that they were ‎cheating home owners. The consequence of this gross negligence would be ‎home owners being forced to pay for unnecessary and expensive future ‎repairs, themselves.‎

Thank goodness at least one of the strata buildings was still within their (2-5-10) ‎Home Warranty period, but that would expire in just a week or two. We ‎compiled a long list of repairs, very quickly. The developer was then ‎legally responsible to correct the repairs for the client to submit under the applicable ‎Warranty coverage. We actively followed up on the repair process, ‎documenting each step and ensuring that the home owners got the high ‎quality workmanship they deserved and had paid for.‎

At Duxbury and Associates, we know that quality-control is essential to ‎ensuring high quality workmanship. We are experts in this field; we will tell you ‎if you are receiving the high-quality work you were expecting and we will even ‎advocate for you when you don’t. Documenting deficiencies is our specialty ‎and we really know how the Warranty coverage system works! ‎

‎“We highly recommend a Full Home Inspection before you ‎buy and also well before your Home Warranty Expires, within ‎just (one) year!”‎